Recognizing phishing emails

Phishing Emails

Fraudsters may use a practice called phishing to try to obtain your sensitive data such as usernames, passwords, and credit card information. These fraudsters impersonate legitimate companies or people, sending emails and links that attempt to direct you to false websites, or infect your computer with malware. Klangoo will never ask you in an email for your password or ask you to download any programs.

Possible warning signs of a phishing message:

• Messages containing bad spelling, grammar, and that aren't addressed to you personally.
• Messages asking you to act immediately.
• Messages asking you to open an attachment to install a software update.

In addition, be cautious of third-party sites offering assistance with our products.

To report phishing emails you've received, please forward the suspicious email to [e-mail].

Klangoo has also joined the DMARC organization with other industry leaders like LinkedIn, Facebook, Google, and PayPal, with the goal of fighting phishing and spam. In accordance with DMARC standards, Klangoo digitally signs all emails we send. This allows participating email providers to identify our legitimate emails and throw away the phishing and/or spam emails. While most major email providers such as Google, Yahoo!, Microsoft, and AOL adhere to DMARC standards, a number of providers haven't implemented it. Additionally, messages that come from Klangoo will contain a security footer to help you verify if they're authentic.